The website www.finora.gr is the online store of the company "FINORA PLUS" (VAT: 154725449 GEMI No.: 177518705000). The headquarters of the company is located in Thessaloniki, at 47th of Ganni Chalkidi Street, 54249, Thessaloniki, tel. 2310307790.
The use of the electronic pages and services by the visitor/user is subject to the unconditional agreement with the following terms of use, which apply to all content included on the website. The visitor/user must read these terms carefully before using the services of the website and if he/she does not agree, he/she must not use the services and their content. The visitor/user is requested to check the content of the terms of use for possible changes. The continued use of www.finora.gr even after any changes means the unconditional acceptance of these terms by the visitor/user.
USER RESPONSIBILITY
Users of www.finora.gr agree that they will not use this website to send, post, e-mail or otherwise transmit any content that is illegal, harmful, threatening, abusive, defamatory or in violation of another's privacy. In addition, individuals-individuals accept that the products they order through the www.finora.gr online store are intended for personal use.
INTELLECTUAL PROPERTY RIGHTS
The entire content of the website, including images, texts and audiovisual material, graphics, photographs, drawings, texts, services and products are the intellectual property of www.finora.gr and are protected by the relevant provisions of Greek law, European law and international conventions. Any copying, reproduction, processing, resale or misleading the public about the actual provider of the content of the website is prohibited. Any reproduction, re-publication, uploading, communication, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of www.finora.gr. The names, images, logos, distinctive features, texts and audiovisual material representing www.finora.gr are protected by Greek, Community and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the website www.finora.gr and in the online store should in no way be construed as a transfer or assignment of a license or right to use them.
SAFETY
The Secure Sockets Layer (SSL) protocol is currently the global standard on the Internet for authenticating websites to web users and for encrypting data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent using the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed in transit. In addition, personal security is provided by the password you provide when you become a member of . In order to present any of your personal data you must first provide your username and password. For this reason, you must keep these details safe to avoid the risk of them falling into the hands of third parties. We also advise you to create passwords using symbols along with alphanumeric characters.
Finally, we remind you that the credit card details are not stored in the company's storage media during the transaction but are entered directly in a secure environment of the partner company that has undertaken the card routing.
All payments made using a card are processed through the online payment platform using the encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding the information until it reaches the designated recipient, who will be able to decode it using the appropriate key and is governed by International and European law, which regulates issues related to e-commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to distance sales.
PRODUCT ORDERING AND CONSUMER PROTECTION
Orders placed through the e-shop www.finora.gr constitute distance sales contracts, which are governed by the legislative framework of Law 2251/1994, as amended, and other applicable Greek and EU legislation. The possibility of concluding a valid order through the e-shop, you have if you are legally competent in accordance with the articles of the Greek Civil Code, (if you have reached the eighteenth year of age and are not subject to legal representation as regards the conclusion of a sales contract). Orders may also be placed by representatives of legal entities, while the company reserves the right to claim the return of any orders placed by legally incompetent persons from the supervisor or guardian.
ORDER CONFIRMATION / UPDATE
The consumer is informed by the company through the website before completing the order about the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the transport costs, the method of payment, the delivery date, the duration of validity.
By sending the order form, the consumer receives an electronic copy of the order to the e-mail address (e-mail) that he/she has indicated when registering his/her order, which includes the detailed description of the goods of the order and a unique code, with which he/she can monitor the progress and development of his/her order (if he/she is a member).
The credit card will be charged immediately after the confirmation of your order. The online store www.finora.gr has taken all necessary measures to ensure the security of your credit card transactions and all credit card holders are subject to validity checks. You are given the option to pay with interest-free installments under the current commercial policy. By choosing this payment method you will be transferred to a secure transaction environment of the partner company that has undertaken the launch of the cards, where you will be asked for all your card details.
In case your credit card is not approved by your bank, the company reserves the right to cancel your order.
Deposit to bank account: your order will be on hold and will be executed when we confirm that the amount has been deposited. To facilitate the process, please send us a copy of the deposit, in which you should have indicated the order number and your full name, to our e-mail address. If you cannot send us the receipt, please send us an e-mail with the date of deposit, the bank of deposit, the deposit number, the order number, your full name and a contact telephone number to the above e-mail address. In case of non-deposit within 5 days your order will be cancelled. Prices listed on www.finora.gr include VAT 24%. The consumer is not obliged to pay if he/she does not receive the legal document (receipt, invoice).
MISCELLANEOUS
Force majeure: If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products within the predetermined time, we will inform you by e-mail, in order to let us know if you wish, under these circumstances, to complete your order. www.finora.gr accepts no responsibility for any situation that is beyond its control and will do everything humanly possible for your best service. www.finora.gr reserves the right to modify or renew, the products made available, sales prices and other terms and conditions of transactions. The Consumer Code of Conduct for E-Commerce is the one that was formulated on the basis of the Ministerial Decision of the Minister of Economy and Development published in the Official Gazette of the Hellenic Republic (22/03/2017, No. 969).